Shipping Policy

Effective Date: January 17, 2025

Thank you for shopping with Chicss Beau! This Shipping Policy outlines the shipping options, costs, and delivery timeframes for orders placed through our website. We aim to provide you with a smooth and reliable shopping experience, and we’re committed to getting your order to you as quickly as possible.

1. Order Processing Time

      • Orders are processed within 1-2 business days from the time the order is confirmed, excluding weekends and holidays.
      • Orders placed after 3:00 PM EST or on weekends and holidays will be processed on the next business day.
      • You will receive a confirmation email once your order is processed and shipped, which will include tracking information if applicable.

2. Shipping Methods

We offer a variety of shipping methods to meet your needs:

      • Standard Shipping: Delivery typically within 5-7 business days.
      • Expedited Shipping: Delivery within 2-3 business days.
      • Overnight Shipping: Next business day delivery for orders placed before 12:00 PM EST.
      • International Shipping: Available to select countries; shipping time varies depending on the destination.

Note: Delivery times may vary depending on factors such as order volume, shipping destination, and external factors (e.g., weather, carrier delays).

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order, the destination, and the selected shipping method.

      • Free Shipping: We offer free standard shipping on orders over $50 within the United States (excluding Alaska, Hawaii, and U.S. territories). This offer may change during promotional periods.

      • International Shipping Rates: International shipping rates will be displayed at checkout. Shipping costs may vary depending on the country of delivery.

4. Shipping Restrictions

      • We currently only ship to U.S. addresses (including Alaska and Hawaii) and select international locations.
      • Certain items may have shipping restrictions due to their size, weight, or shipping limitations.
      • For international orders, customers are responsible for any customs duties, taxes, or import fees associated with their shipment.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track the status of your shipment via the carrier’s website. If you do not receive tracking information, please check your spam or junk email folder.

6. Address Accuracy

Please ensure that the shipping address provided is correct and complete. Chicss Beau is not responsible for delays or lost shipments caused by incorrect or incomplete address information. If you need to update your shipping address, please contact us immediately at info@chicssbeau.com or call 419-436-4512 before the order is processed.

7. Shipping Delays

While we strive to ensure timely delivery, Chicss Beau cannot be held responsible for any shipping delays caused by:

      • Carrier delays or disruptions
      • Weather conditions
      • Customs processing (for international orders)
      • Force majeure events such as natural disasters or strikes

If your order is delayed, please check the tracking information or contact the carrier directly. You can also reach out to us, and we will assist you in any way possible.

8. Lost or Damaged Packages

      • If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and file a claim if necessary.
      • If the package is lost or damaged, we will offer a replacement or refund based on the situation and the carrier’s findings.
      • Chicss Beau is not responsible for lost or damaged packages if the tracking status shows “delivered” to the correct address.

9. International Shipping

We offer international shipping to select countries. Please note the following:

      • Customs Duties & Taxes: International customers are responsible for any customs duties, taxes, or import fees applied by the destination country. These fees are not included in the total price at checkout and will be collected by the local customs office upon delivery.
      • Delivery Time: International shipping delivery times can vary, typically taking between 7-21 business days, depending on the destination.
      • Restricted Items: Certain items may not be eligible for international shipping due to local regulations.

10. P.O. Boxes & APO/FPO Addresses

We are unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for shipment.

11. Changes to Shipping Policy

Chicss Beau reserves the right to update or modify this Shipping Policy at any time. All changes will be reflected on this page with the updated effective date. We encourage you to review this policy periodically for the latest information.

12. Contact Us

If you have any questions or need assistance with shipping, please do not hesitate to contact us:

      • Email: info@chicssbeau.com
      • Phone: 419-436-4512
      • Address: 4581 Cedarstone Drive, Fostoria, Ohio, United States.

We are here to help and ensure your order arrives as quickly and smoothly as possible!