Payment Policy

Effective Date: January 17, 2025

At Chicss Beau, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the accepted methods of payment, billing information, and security procedures when purchasing products from our website. By completing a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment options to make your shopping experience easy and convenient. The following payment methods are accepted:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can use your PayPal account to complete the transaction.
  • Shop Pay: A payment method allowing installment payments or express checkout.
  • Apple Pay: For easy payments via Apple devices.
  • Google Pay: For secure payments through Google Pay.

Note: We reserve the right to add or remove accepted payment methods at any time. Payment methods will be displayed at checkout.

2. Payment Security

Your security is our top priority. We use industry-standard SSL encryption (Secure Socket Layer) to protect your payment information and personal data. Your payment details are processed securely through our payment gateways, and Chicss Beau does not store sensitive information such as credit card numbers or PayPal credentials.

  • Fraud Prevention: For security reasons, we may require additional verification for certain orders. If we suspect fraudulent activity, we reserve the right to cancel or reject an order.

3. Billing Information

When placing an order, you must provide accurate and complete billing information, including:

  • Full name
  • Billing address
  • Payment method details (credit card or PayPal account information)
  • Contact details (phone number and email)

It is important that the billing information provided matches the details on file with your payment provider. Any discrepancies may result in payment failure or order delays.

4. Order Confirmation

Once your order has been placed and payment is successfully processed, you will receive an order confirmation email with your order details, including:

  • The items purchased
  • Shipping address
  • Total order amount (including shipping fees and taxes)
  • Estimated delivery date

This confirmation does not guarantee the availability of the products or the finalization of the transaction. You will receive a shipping confirmation once your order has been dispatched.

5. Payment Authorization

When you submit an order, your payment method will be authorized, and the payment will be captured once your order is processed for shipment. If your order is not processed or canceled, we will release the authorization, and no funds will be captured.

If there are any issues with payment authorization (e.g., insufficient funds or incorrect card details), we will contact you to resolve the issue before shipping your order.

6. Pricing and Taxes

  • Prices: All prices on the website are in U.S. dollars (USD) unless otherwise stated.
  • Sales Tax: Sales tax will be applied to orders based on your shipping address, in accordance with applicable tax laws. The final price, including taxes and shipping fees, will be shown during checkout.

7. Promo Codes and Discounts

  • If you have a promo code or discount coupon, you can apply it at checkout. Promo codes are case-sensitive, so please enter them exactly as provided.
  • Promo codes cannot be combined with other offers unless otherwise stated.

8. Installment Payments (If Available)

For eligible orders, we offer installment payment options through partners like Shop Pay. This allows you to split the cost of your order into 4 interest-free payments. To use this option, simply select Shop Pay at checkout and follow the instructions provided.

9. Failed or Declined Payments

If your payment fails for any reason (e.g., insufficient funds, expired card, incorrect details), your order will not be processed. You will be notified of the failure, and you can attempt to make the payment again with an alternative method. If payment is not received within a reasonable timeframe, your order may be canceled.

10. Currency

All payments are processed in U.S. dollars (USD). If you are purchasing from outside the United States, your payment provider may convert the amount to your local currency. Please note that currency conversion rates and any associated fees will depend on your bank or payment provider.

11. Order Cancellations

Once an order is placed, it is processed quickly to ensure prompt shipment. Chicss Beau does not guarantee cancellations once an order has been confirmed. However, if you wish to cancel an order, please contact us immediately at info@chicssbeau.com or call 419-436-4512. If the order has not yet been processed for shipment, we may be able to cancel the order and issue a refund.

12. Refunds

Refunds are issued according to our Refund and Returns Policy. If a refund is approved, the amount will be returned to your original payment method. Depending on your payment provider, it may take 7-10 business days for the refund to appear in your account.

If you paid using an installment plan (e.g., Shop Pay), refunds will be processed in accordance with the terms of the installment plan.

13. Payment Issues or Questions

If you have any questions or concerns regarding payments, refunds, or billing issues, please feel free to contact us. We are here to assist you:

  • Email: info@chicssbeau.com
  • Phone: 419-436-4512
  • Address: 4581 Cedarstone Drive, Fostoria, Ohio, United States.

We are committed to resolving any payment issues and ensuring a positive experience for our customers.

Thank you for choosing Chicss Beau! We appreciate your business and are dedicated to providing secure and reliable payment processing for all your purchases.